Shipping policy

Shipping Policy

Last Updated: January 5, 2025

At ChicNestEssentials, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand the processing times, delivery options, and important details about your purchase.

1. Order Processing Times

  • Orders are processed within 5-14 business days (excluding weekends and holidays) after payment is confirmed.
  • You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Times

Delivery times may vary based on your location:

  • Standard Shipping: Estimated delivery within 7-20 business days after processing.

Please note: These are estimated delivery times. Delays may occur due to customs, weather, or other unforeseen circumstances.

3. Shipping Costs

  • Free Shipping: We offer free shipping on all orders unless otherwise stated.
  • Any additional shipping costs (if applicable) will be displayed during checkout.
  • For EU customers, VAT is included in the total purchase price displayed during checkout."

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your shipment’s progress.

5. International Shipping

We ship worldwide, but please note the following:

  • Customs and Duties:
    • For orders shipped to the European Union (EU), VAT is already included in the purchase price to ensure compliance with EU regulations and a smooth delivery process.
    • For other countries, customers may be responsible for any customs duties, taxes, or fees imposed by their local government.
    • It’s important to check your country’s import regulations before placing an order.

6. Shipping Issues

If you encounter any issues with your shipment, please contact us at Support@chicnestessentials.com.

  • Lost or Delayed Shipments: If your package is lost or delayed, we will work with the carrier to resolve the issue.
  • Damaged Shipments: If your package arrives damaged, notify us immediately with photos of the damage, and we’ll assist you.

7. Incorrect Shipping Information

Please ensure all shipping details are accurate during checkout.

  • If a package is returned to us due to incorrect or incomplete address details, the customer will be responsible for the cost of reshipping the package.

8. Order Changes and Cancellations

  • Changes or cancellations can only be requested within 12 hours of placing the order.
  • After this period, orders may already be in processing and cannot be modified or canceled.

9. Delays Beyond Our Control

We are not responsible for delays caused by:

  • Customs clearance processes.
  • Natural disasters, weather conditions, or other unforeseen circumstances.

10. Contact Us

For any questions or concerns about shipping, feel free to reach out to us at:
📧 Support@chicnestessentials.com

Thank You for Shopping with Us!

We appreciate your trust in ChicNestEssentials and are here to provide you with a smooth and reliable shopping experience.