Privacy policy
Welcome to ChicNestEssentials. This Privacy Policy describes how we ("Site," "we," "us," or "our") collect, use, and disclose your personal information when you visit, use our services, or make a purchase from chicnestessentials.com (the "Site"). It also covers how we handle your information if you otherwise communicate with us regarding the Site (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the terms outlined here.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other reasons. Updates will be posted on this page with the "Last Updated" date. Please review this Policy periodically to stay informed.
Personal Information We Collect
1. Information You Provide Directly
We collect personal information you provide to us, including:
- Contact Details: Name, email address, phone number, and shipping/billing addresses.
- Order Information: Purchase history, payment confirmation, and order details.
- Account Information: Username, password, and security information for your account.
- Customer Support: Any information you share when contacting us for support.
2. Information We Collect Automatically
When you use our Site, we may collect Usage Data through cookies and similar technologies. This may include:
- IP address, browser type, and device information.
- Interaction data (e.g., pages viewed, time spent on the Site).
- Network connection details.
3. Information from Third Parties
We may collect information from:
- Service Providers: For order fulfillment, payment processing, or shipping.
- Marketing Partners: To enhance advertising and customer engagement.
How We Use Your Personal Information
We use your personal information for purposes including, but not limited to:
- Providing Services: To process payments, fulfill orders, and facilitate returns or exchanges.
- Marketing and Advertising: To send promotional communications and display tailored advertisements.
- Security and Fraud Prevention: To protect our Site, detect fraudulent activity, and secure user accounts.
- Customer Support and Improvement: To respond to inquiries, enhance your experience, and improve our offerings.
Cookies
We use cookies and similar technologies to:
- Enhance Site functionality and remember user preferences.
- Perform analytics to improve user experience.
- Deliver tailored marketing messages.
You can manage cookie preferences through your browser settings, though this may affect your experience on the Site. Learn more about Shopify’s cookie practices here.
How We Share Your Personal Information
We may share your personal information in the following circumstances:
- With Service Providers: For payment processing, shipping, or IT support.
- For Marketing: To display personalized ads or promotional messages.
- Legal Compliance: To comply with legal obligations or protect our rights.
We do not sell sensitive personal information or use it to infer characteristics about you.
Your Rights
Depending on your location, you may have rights including:
- Access: Request details about personal information we hold about you.
- Deletion: Request that we delete your personal information.
- Correction: Request updates to inaccurate information.
- Opt-Out: Opt out of marketing communications or targeted advertising.
To exercise these rights, contact us at Support@chicnestessentials.com.
Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it deleted.
Data Security and Retention
We implement security measures to protect your personal information but cannot guarantee complete security. Personal information is retained only as long as necessary for the purposes outlined in this Policy.
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in countries with different data protection laws. We use legal safeguards, such as Standard Contractual Clauses, to ensure data protection.
Contact Us
For questions or concerns about our Privacy Policy, contact us at:
📧 Support@chicnestessentials.com
Thank you for trusting ChicNestEssentials with your personal information!